Privacy Policy

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share, and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Terms and Conditions
Last Updated: 7/13/25

Welcome to Conde Armory. We are a veteran-operated custom knife and tool maker. By accessing this website or purchasing a product from us, you agree to the following terms and conditions.

1. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to purchase products from this site. It is your responsibility to know and comply with your local, state, and federal laws regarding the ownership and carrying of knives.

2. Custom Products

All of our knives are handmade and made-to-order or released in limited batches. As such, no two blades are exactly alike. Slight variations in materials, finishes, and specifications may occur and are considered part of the custom nature of the product.

3. Order Processing and Lead Times

Lead times for custom builds or pre-orders will be clearly stated on each product page. Estimated timelines are subject to change. We strive to keep communication clear and transparent, but delays due to material availability, craftsmanship standards, or unforeseen issues may occur.

4. Payment

All prices are listed in USD. Orders must be paid in full before any work begins or products ship.

5. Shipping

At the time of this form, we do not ship internationally. We ship within the United States only. Shipping rates are calculated at checkout. Once your order leaves our shop, we are not responsible for delays, loss, or damage during transit. Insurance is available upon request.

6. Returns and Warranty

Due to the custom, made-to-order nature of our work, all sales are final.

However, if you receive an item that is defective or damaged due to our craftsmanship, please contact us within 7 days of delivery at condearmory@gmail.com with photos and a description of the issue.

Our knives are warranted against material or workmanship defect under normal use. Abuse, neglect, modification, or improper sharpening voids all warranties. Please refer to the Knifetime warranty information.

7. Legal Use & Liability

Knives are tools—not toys—and must be handled responsibly. By purchasing from Conde Armory, you agree to assume all responsibility for the safe and legal use of our products. We are not liable for any injury, damage, or legal action resulting from the use or misuse of our knives.

8. Intellectual Property

All content on this site—including logos, photos, text, product names, and designs—is the intellectual property of Conde Armory. Do not reproduce or distribute without permission.

9. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the site constitutes acceptance of any changes.

10. Governing Law

These terms are governed by the laws of the State of California, United States.

condearmory@gmail.com